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secure. safe. smart travel identification experience

Course

Human Computer Interaction

Project Duration

10 Weeks

Sept'21 - Nov'21

Team Members

Maria Puntus

Annie Ju

Stephanie Tweddle

Tools Used

Figma

Adobe Illustrator

My Roles

Team Lead
& Concept development

Adobe After Effects

Rhinoceros 7

Keyshot 10

problem

solution

vision video

key features

The definition of travel experiences have changed significantly with the development of technology, some beneficial, some disadvantageous. One of the biggest “breakthroughs” in modern day travel is the use of Biometric Identity Verification.

However, the technology that is considered as the most secure and unique method to identify people is developed on the cost of personal privacy and has emerged as a significant threat in the world where data is the biggest asset. Multiple security breaches have happened, and thus many traveler’s aren’t convinced of sharing such private information like biometrics. Moreover, airport processes are generally perceived to be tedious, time consuming and generally unenjoyable.

A secure, smart , simple travel experience solution had to be designed. Therefore, introducing ‘Meilie’. Meilie works around a hybrid blockchain system between the Passenger, Airlines and the Government Authorities. A passenger simply needs to register and get their passport credentials uploaded on the meilie blockchain network. After which they get the complete autonomy over their credentials. They can control what information is being shared and with whom.

Passengers will be able to travel more conveniently and safely. Through encrypted channels, people will no longer be afraid of data security, and traveling will return to be an enjoyable experience. ‘Meilie’ simplifies all the complex processes with physical devices and apps, which will allow people to travel faster and safer at the airport without the need of showing their documents at each checkpoint. Traveling has never been this light, or enjoyable.

 
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Cruise through the airport checkpoints within seconds

Passengers can verify their personal identity at airport checkpoints with just a simple scan of smart credential code which contains their passport and visa information.

Your passport credentials
are safer than ever

Meilie is a decentralized identification storage system which ensures hyper encryption of user's data using the MeilieBlockchain.

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Manage all your travel transactions in one place

Payments while traveling are streamlined into a singular form of payment method and currency, The Meilie Points. Passengers will be able to manage all transactions no matter the amount and service via Meilie's own crypto system. This will revolutionize the relationship between loyalty programs and currency payments.

ONBOARDING

When the users sign up, they can upload their passport credentials simply by scanning their passport, which would collect all the necessary information and forward it to their respective passport office, and thereby setting up an appointment with a local passport officer for final stage of verification. It will be one time setup for their life. After verification is complete, the user's credentials would be uploaded on the blockchain.
Users can also setup personal preferences to take control and customize their app experience as per their liking.

APP FEATURES

When the users sign up, they can upload their passport credentials simply by scanning their passport, which would collect all the necessary information and forward it to their respective passport office, and thereby setting up an appointment with a local passport officer for final stage of verification. It will be one time setup for their life. After verification is complete, the user's credentials would be uploaded on the blockchain.
Users can also setup personal preferences to take control and customize their app experience as per their liking.

AT AIRPORT

When travelers reach the airport, their app will transit into "Airport Mode" and will provide them information to navigate through the checkpoints. They start with checking in at the associated airlines' kiosk. The process is simple, start checking in via the screen and scan your first tag. The kiosk detects the passenger's information and syncs with the app to complete the process. The app then similarly guides the passenger through further checkpoints and henceforth modifies according to their journey at airport. 

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 Check-in via app

Kiosk Screen Coordination with app

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Cross all checkpoints

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Physical Key Concept

Kiosk Screen Concept

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ADDITIONAL FEATURES

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Watch Integration

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Smart "Pull" Notifacations

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Widgets

View the Case Study

our process

our interest

secondary research

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user interviews

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user surveys

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diary studies

affinity mapping

insights 

how might we

5 whys

target audience

core solution  mind map

stakeholder benefits

final prototypes

other deliverables

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